How to Use an AI Scribe with Covetrus Pulse: Complete Guide (2026)

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Covetrus Pulse is the modern cloud-based PIMS that's been winning over small-to-midsize North American practices. It's built for practices that want cloud flexibility without the bloat of larger systems, and it's particularly strong for practices that value intuitive design and quick onboarding. If you've chosen Covetrus Pulse, you've made a decision to work with modern, web-based tools. PawfectNotes fits perfectly into that philosophy—it's a cloud-native integration via browser extension that feels like a natural extension of your Covetrus Pulse workflow.

How PawfectNotes Works with Covetrus Pulse

Since Covetrus Pulse is cloud-based, PawfectNotes integrates via a simple browser extension. No separate software to install on your workstation. No authentication headaches. Just your browser, PawfectNotes, and Covetrus Pulse working together. Here's the flow:

Step 1: Install the PawfectNotes Browser Extension
Open your browser and install the PawfectNotes extension from the Chrome Web Store, Safari App Store, or Firefox Add-Ons (depending on your browser). You'll see a small PawfectNotes icon in your toolbar. You're ready to go.

Step 2: Start Recording During the Exam
When you're with your patient and client, click the record button in the PawfectNotes extension. The extension captures your voice and the exam room audio. Speak naturally—there's no special format or technique required. Just examine the patient and talk about what you're finding.

Step 3: Stop Recording and Review the Note
When the exam is finished, stop the recording. PawfectNotes processes it immediately in the cloud and generates a complete SOAP note. The review interface appears right there in your browser. Scan through the note (takes about 20-30 seconds), make any quick edits, and approve it.

Step 4: Export to Covetrus Pulse with One Click
Click "Export to Covetrus Pulse" in the PawfectNotes interface. The extension seamlessly integrates with Covetrus Pulse's open interface, and your SOAP note appears in the Consultation Notes field of the patient record. No manual copying, no window switching, no data entry.

Step 5: Finalize in Covetrus Pulse
Once the note is in Covetrus Pulse, you can add any specific billing codes, treatment plans, or follow-up appointments using Covetrus Pulse's native interface. Everything flows into your system automatically.

Setup in 3 Minutes

1. Create a PawfectNotes Account: Go to pawfectnotes.com and sign up with your email. Takes about 60 seconds.
2. Install the Browser Extension: In your PawfectNotes dashboard, click "Integrations" and select Covetrus Pulse. Install the extension for your browser.
3. Authenticate: You'll be asked to log into your Covetrus Pulse account so the extension can authenticate. You do this once—PawfectNotes then remembers it.
4. Test: Record a quick practice note, export it to a test patient in Covetrus Pulse, and verify it appears correctly.

Total time: about 3 minutes.

What Your SOAP Notes Look Like

Here's a realistic example of what PawfectNotes generates for a dental cleaning procedure estimate that gets exported to Covetrus Pulse:

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Patient: Scout, 7-year-old Mixed Breed Dog
Date: April 10, 2026
Chief Complaint: Dental cleaning and extraction evaluation

SUBJECTIVE:
Owner brought in dog for annual exam and expressed concern about bad breath and plaque buildup. Has noticed Scout chewing less on harder toys over the past few months. No history of previous dental work. Owner has attempted some home care with dental treats but inconsistent. Diet is mostly kibble. No other medical history of note.

OBJECTIVE:
BW: 32 lbs
HR: 84 bpm, regular
RR: 20 breaths/min
Temp: 101.1°F
MM: pink, CRT < 2 seconds

Oral Examination:

• Moderate plaque and calculus buildup on all surfaces
• Gingival recession visible on maxillary premolars
• Gingival inflammation and bleeding noted on gentle probing
• Estimate 3-4 loose teeth (likely 306, 307, 406, and possibly 107)
• No gross evidence of oral tumors or foreign material
• Breath malodor consistent with periodontal disease

Pre-anesthetic bloodwork: Recommend to rule out underlying medical issues before anesthesia; standard panel recommended given age

ASSESSMENT:

1. Moderate to advanced periodontal disease
2. Likely tooth 306, 307, 406 (maxillary 4th premolar and molars, mandibular 4th premolar) are non-vital and require extraction
3. Good candidate for dental cleaning and extractions under general anesthesia
4. Risk of airway contamination during procedure is moderate due to periodontal disease

PLAN:

1. Schedule pre-anesthetic bloodwork (CBC, CMP, PT/INR) for next available
2. Once bloodwork cleared, schedule dental cleaning with extractions under general anesthesia (estimate 45-60 min)
3. Plan for extraction of teeth 306, 307, 406; decision on 107 after visualization under anesthesia
4. Discuss cost estimate with owner ($450-650 depending on extraction difficulty) and discuss pain management post-op
5. Recommend post-op antibiotics (amoxicillin) and pain control (tramadol) for 7 days
6. Owner counseled on importance of home care (brushing if possible, dental treats) and the chronic nature of periodontal disease
7. Plan 2-week post-op recheck to evaluate healing and assess remaining dentition

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This is the kind of detailed, procedure-oriented note that PawfectNotes generates—comprehensive enough for medical records and thorough enough to guide your team through the procedure.

Tips for Best Results with Covetrus Pulse

1. Use Covetrus Pulse's Native Tags After Export
PawfectNotes generates the clinical narrative, but Covetrus Pulse has its own tagging system for procedures, diagnoses, and treatment plans. After the note exports, spend 20 seconds adding the relevant tags in Covetrus Pulse. This keeps your system searchable and reportable.

2. Lean on the Extension's Auto-Save Feature
The PawfectNotes extension auto-saves recordings locally in your browser cache. If you're in a low-connectivity area or if Covetrus Pulse is briefly unavailable, your recordings are safe. They'll sync when your connection normalizes.

3. Export During Slower Clinic Hours if Possible
Covetrus Pulse can get busy during peak clinic times. If you have downtime between appointments, that's a good time to review your recordings and export them. It's faster and eliminates any cloud sync delays.

4. Batch Your Morning Recordings for Review
Some practices prefer to record multiple exams in the morning and review them all together during a quiet afternoon period. The extension lets you do this—all your recordings are saved and ready for review when you're ready. It's a valid workflow if it fits your clinic better.

Modern Veterinary Practice, Modern Documentation

Covetrus Pulse users have already chosen to move their practice forward with cloud-based tools. PawfectNotes is the natural next step—AI-powered note generation that works seamlessly within the modern practice management environment you've already built.

Try PawfectNotes free with 50 sessions per month, every month—never expires, no credit card required. See how much faster your documentation becomes. Visit our integrations page to explore how PawfectNotes works with different EMRs, and check out our Covetrus Pulse-specific help center for detailed setup instructions. We also have a video walkthrough showing PawfectNotes and Covetrus Pulse working together in action.

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