Vet AI Scribe for Urgent Care

Walk-ins don't wait for the charting to catch up. Technicians record triage, you record the exam, and PawfectNotes writes the SOAP, the case updates and the owner's discharge instructions.

What PawfectNotes Does for Urgent Care

  • Triage before you walk in

    With the Triage template, support staff summarise triage for the attending vet: the presenting complaint, vitals and what has been done so far.

  • Emergency SOAP

    For the full workup, with a chronological plan that logs what was done, when, and what the owner was told.

  • Updates and transfers

    Time-stamped Case Update keeps a running record after the first SOAP, ready for the owner call or the handover when a patient moves to a 24-hour ER or back to the family vet.

  • Toxicities and discharges

    Pet Poison Control combines the poison control PDF with your recording. SOAP + Discharge gives you the SOAP note and the discharge instructions from one recording.

Ready-made templates in the PawfectNotes library

  • Triage
  • Emergency SOAP
  • Time-stamped Case Update
  • Pet Poison Control
  • SOAP + Discharge
  • Discharge Note
  • Referral Letter

Choose one in Templates before you record, or build your own.

Example Medical Records

Practice types & roles

Urgent Care

Biscuit

Sunday, October 18, 2026 at 3:52 PM
Walk-in urgent care — suspected xylitol ingestion

Triage Summary

Recorded by support staff for the attending veterinarian at 3:52 PM.

  • 2-year-old neutered male beagle, 12.4 kg.
  • Ate an estimated 6 pieces of sugar-free gum from a handbag at about 3:10 PM. Owner brought the packet: xylitol is the first ingredient; amount per piece not stated.
  • Bright, alert and ambulatory. Mucous membranes pink; CRT under 2 seconds.
  • Heart rate: 112 bpm · Respiratory rate: 28 breaths/min · Temperature: 101.6°F
  • Blood glucose (glucometer): 96 mg/dL at 3:58 PM.
  • Moved straight to a treatment room.

Subjective

  • Ingestion about 45 minutes before arrival; no vomiting yet.
  • No other known access to toxins. Ate lunch at noon.
  • No previous medical history; up to date on vaccines.

Objective

  • Exam: Normal. No tremors or ataxia. Abdomen soft and non-painful.
  • Baseline bloodwork: ALT 48 U/L (10–125), ALP 62 U/L (23–212), total bilirubin 0.2 mg/dL (0.0–0.9), PCV 46%, total solids 6.4 g/dL. Platelets adequate on the smear.
  • Poison control: Consulted; case number and consult report (PDF) attached to the record. The xylitol dose could not be calculated, so the case is being managed as a potentially hepatotoxic dose. Recommendations: induce emesis, check blood glucose every 1–2 hours for 12 hours, start dextrose if glucose falls, and recheck liver values at 24, 48 and 72 hours.

Assessment

  1. Xylitol ingestion, dose unknown — at risk of hypoglycemia over the next 12 hours and of acute liver injury over the next 1–3 days.
  2. Currently normoglycemic and clinically normal.

Plan

Time-stamped Case Update

  • 4:05 PM — Apomorphine 0.03 mg/kg IV (0.37 mg).
  • 4:09 PM — Vomited twice; about 5 pieces of gum recovered with food.
  • 4:20 PM — IV catheter placed. Lactated Ringer's with 2.5% dextrose at 30 mL/h.
  • 4:30 PM — Maropitant 1 mg/kg SC (12.4 mg).
  • 4:55 PM — Blood glucose 88 mg/dL.
  • 5:55 PM — Blood glucose 91 mg/dL. Bright, no tremors.
  • 6:15 PM — Called the owner: the clinic closes at 10 PM, so transfer to a 24-hour hospital is recommended for the rest of the 12-hour monitoring. Owner agreed.
  • 6:40 PM — Transferred to Northside Veterinary Emergency with this record, the poison control report and the bloodwork. Catheter left in place.

For the Receiving Hospital

  • Blood glucose every 1–2 hours until 3:10 AM.
  • Hepatoprotectant (SAMe) recommended by poison control; not started here.
  • Liver values at 24, 48 and 72 hours after ingestion.

Client Communication:
Explained that xylitol can cause a sudden drop in blood sugar within hours and, less often, liver damage over the next few days, so Biscuit needs glucose checks overnight and blood tests over the next three days even though he seems well now. Gave the owner the address of the emergency hospital and advised driving straight there. Discussed keeping sugar-free gum, mints, some peanut butters and baked goods with sweeteners out of reach.

— Dr. Marcus Feld, DVM

Urgent Care FAQ

Can my technicians record triage?

Yes, and support staff accounts are always free. A technician picks the vet they're working with and records; the note is saved as that vet's note and uses that vet's plan.

Can it write up a poison control case?

Yes. Upload the poison control report as a PDF and record your exam and plan; the Pet Poison Control template combines the two. Check doses and recommendations against the report itself.

What about patients I transfer to an ER?

Use Time-stamped Case Update for what happened at your clinic and Referral Letter for the receiving hospital. Both are written from your recordings.

Built for Every Vet, in Every Specialty

Start using PawfectNotes and save hours each week — no matter what type of medicine you practice.